ME&A creates solutions for clients who require learning services and improved organizational and employee performance.  Methodologies employed are based on state-of-the-art Instructional Systems Design adult learning principles and practices, as encompassed in ME&A’s approach to learning which we call IDEAL (Instructional Design for Effective and Achieving Learning).  ME&A employs all appropriate methodologies to meet client needs including format class room training; simulations; coaching and mentoring. The firm employs distance learning approaches as required to meet the requirements of geographically disbursed participants.  ME&A provides learning services in:

• Models for designing integrated strategies for renewing public and private sector products and services, using learning and information technology in a manner that capitalizes on our client’s strengths, and makes optimal use of their people, resources and investments
• People management: communications skills, change management, negotiation skills, interpersonal skills, conflict resolution, team building, self-directed work teams, customer service, 360-degree assessments, coaching/mentoring, group facilitation, career transition, career management, personal development, supervisory and management skill development, organizational development, quality management
• Public administration and municipal development: finance, budgeting, procurement, management, administration, capital improvement planning, economic development, citizen participation, public sector associations
• Business and entrepreneurial skills development: market research, marketing skills, sales strategies, financial statement and cash flow projections, cost/profit analysis
• International participant training for: mayors, rural leaders, government officials, entrepreneurs, university professors, students and other groups and sectors
• Instructional techniques aimed at developing learner behavior skills in the design and development of learning activities; delivering effective presentations and learning sessions, learning theory, and learning strategies
• Mentoring and coaching programs to sustain lessons learned and apply them in on-the-job, real-time organizational settings to assist learners to resolve complex problems, navigate organizational, programmatic and structural change, and apply skills learned through other methodologies
• Needs assessment: development of assessment methodologies, instruments, and evaluation principles, practices and techniques, according to the Kirkpatick model