ME&A has a group of well-qualified and experienced trainers, who can offer a wide variety of high impact training for your employees and customers.

International Trainers

Joe Chamberlin
Susan Levin
Paul Slattery
Don Smith
Bob Taylor

Domestic Trainers

Rene Fenton
James Fields
Roselyn Kay
Joyce Macias
Ruth Perlstein
Jerri Shevlin
Frank Vita
David Weinman
Denise Woods


                                  ME&A Trainer Profiles

The ME&A training team has exceptional in-depth experience in a wide variety of training topics and methodologies, as well as experience with public and private sector clients in the U. S. and overseas. Since 1998, ME&A has trained almost 2,700 USPS supervisors and managers in a variety of management training programs throughout the country. Below is a short profile for each trainer:

Susan Levin--Chevy Chase, MD
Susan has more than twenty years of international and domestic experience in communications and conflict resolution, both as a trainer and as a mediator, as well as six years of experience offering communications and negotiation skills training for the U.S Postal Service (USPS).  She has also conducted workshops on mediation strategies, team building, and diversity  She has served as a mediator for the Supreme Court of Virginia and the D.C. Office of Human Rights.  Susan designed a two day communication lab for USPS which has been offered to over 52 groups of USPS staff in 2002-2003. Recently, she also designed a three day course in conflict management for USPS in cooperation with several other members of the ME&A training team. The course is now offered each year at the USPS Bolger Center in Potomac, Maryland.

Ruth Perlstein--Annandale, VA
Ruth is a Licensed Professional Counselor with more than twenty years of experience organizing and facilitating leadership and mediation conferences. Her book on conflict resolution (Prentice Hall, 1996) is widely used in mediation training and another book on mediation will be released shortly. She has six years of experience training USPS staff in communications and negotiation skills, and has participated extensively in the design of several courses for USPS.

David Weinman--Alexandria, VA
Dave is the founding partner of Conflict Resolutions, a mediation service located in Alexandria, Virginia, and has advanced degrees in Organizational Behavior and Development.  He serves as a leader of men's groups dealing with domestic violence, and offers communications training for married couples.  He has also served as a trainer for more than six years in communications and negotiation skills for USPS staff.

Rose Marie (Jerri) Shevlin--Houston, TX
Jerri has designed peer mediation programs and trained mediators at the elementary, secondary and college levels.  She developed one of the first training courses for mediators dealing with domestic violence and trained more than 300 mediators in the mid Atlantic region.  She holds a Master's degree from George Mason University in Conflict Analysis and Resolution, and has served as a trainer for USPS staff in communications and negotiation skills for more than six years.

Denise Woods--Washington, DC
Denise has a broad background in conflict resolution, team building, crisis intervention and reconciliation.  She has done extensive work designing and offering workshops on valuing diversity and conducting cultural audits.  She received a Master's degree from Syracuse University in Political Science with an emphasis on conflict resolution.  She joined the ME&A training team in 2003.

Paul Slattery--McLean, VA
Paul has over 27 years of U.S. and international experience in consulting, training, training of trainers, and team building.  He is particularly adept at engaging people from diverse backgrounds and guiding them through difficulties in communicating, defining goals, measuring progress, and engendering cooperation during times of adversity and change.  He has served as a trainer/consultant with the U.S. Office of Personnel Management, the Federal Executive Institute, the U.S. Department of Energy as well as completing overseas training assignments in Egypt, Uganda, Sierra Leone and Zimbabwe.

Roselyn Kay--Washington, D.C.
Roselyn has more than 24 years of experience leading teams, creating corporate strategy, and facilitating training on communications, group dynamics and action learning.  Her special area of expertise is the "Appreciative Inquiry" methodology.  She has a Master’s degree in Organizational Development/Change Leadership from American University and the National Training Labs, and is a principal in the New Heights Group in Washington, D.C.  Recent clients include a NASA Senior Executive Service group, HUD Senior Executives, and the Funds for Learning organization.

Robert W. Taylor--Oakdale, CA
Robert has over thirty years experience designing, implementing, and evaluating training and development services that have an impact on human and organizational performance.  His major contributions to organizational success are in the areas of management training and leadership development; formal human performance measurement and management; and Total Quality Management and continuous improvement efforts.  Bob was the Director of the Total Quality Management Institute at the U.S. General Services Administration from 1989-1994.  He is currently located in California and is President of Robert Taylor Associates.  He has been a member of the ME&A training team for two years and recently served as lead trainer/consultant for a multi session organizational development and training program for the USPS Albuquerque District.

Donald E. Smith--Ontario, Canada
Don, ME&A's Vice President for Learning and Performance Technologies, has more than forty years experience as an Instructional Systems Design (ISD) expert, designer, and facilitator.  Dr. Smith has developed scores of learning curricula using ISD methodology.  He has facilitated/instructed nearly 300 Train-the-Trainers courses, many of them in developing countries, and has facilitated management, leadership, team building, coaching and management of change learning programs.  Dr. Smith played a central role starting in 1998 in designing learning interventions for the USPS in the areas of Interpersonal Communicating Skills and Organizational Negotiating Skills.

Francis N. Vita--Chevy Chase, MD
Frank specializes in the use of interpersonal communication skills and uses his knowledge of group dynamics and ability to quickly develop rapport in order to deliver and facilitate effective seminars and presentations.  Frank is an adjunct professor at both National-Louis University and Montgomery College in Maryland.  A former Special Agent with the Federal Bureau of Investigation, Frank worked one-on-one with individuals, facilitated meetings with agency directors, and resolved interagency conflicts and problems through consensus building.  He has six years of experience training USPS supervisors in communication and negotiation skills.

James F. Fields--Central Point, OR
In his twenty year career with the United States Postal Service, Jim served as Master Instructor, Senior Instructor at the Management Academy in Potomac, MD, and Management Education Specialist.  His responsibilities included classroom instruction, general management courses, as well as conducting training needs analysis for postal facilities nationwide. Jim is now the founder and owner of Leadership Development Services, a firm specializing in custom designed leadership training for managers.  Clients have included the U.S. Postal Service, Los Angeles County Food and Beverage Safety Council, Southern Oregon University, and National Academy of Postal Supervisors.  Jim has been a member of the ME&A training team for six years.

Rene Fenton--Washington, DC
Rene is a highly experienced trainer in the human resource development field, concentrating in the areas of management development, and supervisory training. She has conducted training assessments, developed training curricula, and taught management programs in both the private and public sector. At National-Louis University, Dr. Fenton has managed the development and implementation of a Bachelor of Science in Management Information Systems (BSMIS) degree program; the development of the Outcomes Assessment Plan for the College of Management and Business; and co-coordinated the college's self-study for IACBE Accreditation.

Joseph Chamberlin--Baltimore, MD
Joe has expertise as an organizational development strategist in many areas including organizational structuring, management development, performance management systems, leadership training, team building, and mediation.  As Training Specialist with the Johns Hopkins University, Joe was directly responsible for the planning and implementation of organizational development strategies and hospital-wide training programs.  Earlier in his career, he served as lead trainer for Catholic Relief Services and designed and conducted numerous training programs throughout the world for local and international staff.  Joe's visionary leadership qualities are complemented by a strong record of achievement in the creation of appropriate programs which have resulted in significant improvements in management performance and organizational success.  He has been a member of the ME&A training team for two years.

Joyce Macias--Oxnard, CA
Joyce is a training consultant with experience in the design, development and delivery of various workshops and training programs for government, private sector and non-profit organizations.  Topics she has covered include Problem Solving, Customer Service, Leadership, and Interpersonal Communication. Joyce is a skilled, enthusiastic presenter who targets client's specific objectives.  Most recently, Joyce played a key role in a multi session organizational development and training program for the USPS Albuquerque District.